Privacy Policy

The website https://hotellouvia.com is owned by Hotel Louvia, which is a data controller of your personal data.

We have adopted this privacy policy, which determines how we process the information collected by hotellouvia.com, which also provides the reasons why we need to collect certain personal data about you. Therefore, you should read this privacy policy before using the hotellouvia.fr website.

We take care of your personal data and are committed to ensuring its confidentiality and security.

The personal information we collect:

When you visit hotellouvia.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. In addition, as you browse the site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the site, and how you interact with the site. We refer to this automatically collected information as ‘device information’. In addition, we may collect personal data that you provide to us (including, but not limited to, your first name, last name, address, email address, and telephone number).

We refer to this automatically collected information as ‘device information’. In addition, we may collect personal data that you provide to us (including, but not limited to, your first name, last name, address, payment information, etc.) during registration in order to perform the contract.
Why do we process your data?

Our top priority is customer data security, and as such, we only process minimal user data, solely to the extent necessary to maintain the website. Automatically collected information is used solely to identify potential cases of abuse and to compile statistical information about website usage. This statistical information is not otherwise aggregated in such a way as to identify a particular user of the system.

You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. However, if you wish to use certain features of the website, or if you wish to receive our newsletter or provide other details by filling out a form, you may provide us with personal data, such as your email address, first name, surname, city of residence, organisation, and telephone number. You may choose not to provide us with your personal data, but you may then be unable to take advantage of certain features of the website. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are unsure which information is mandatory are invited to contact us at contact@hotellouvia.com.

Your rights:

If you are a European resident, you have the following rights in relation to your personal data:

• The right to be informed.
• The right of access.
• The right to rectification.
• The right to erasure.
• The right to restrict processing.
• The right to data portability.
• The right to object.

Rights relating to automated decision-making and profiling.

If you wish to exercise this right, please contact us using the contact details below.

Furthermore, if you are a European resident, we note that we process your information in order to fulfil any contracts we may have with you (for example, if you place an order through the website), or otherwise to pursue our legitimate business interests listed above. Please also note that your information may be transferred outside of Europe, including to Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for these other websites or the privacy practices of third parties. We encourage you to be aware when you leave our website and to read the privacy statements of each website that may collect personal information.

Information security:

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorised access, use, modification, and disclosure of personal data under its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, for example to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud or respond to a government request.

Contact Information:

If you would like to contact us to understand more about this policy or if you would like to contact us regarding any questions relating to individual rights and your personal information, you can email us at contact@hotellouvia.com.